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Broadband

Total Web Solutions 'Business only service' is designed specifically for commercial use but can of course be used for personal use. Our bandwidth is regulated so you enjoy lower contention than other consumer broadband users. Business only Broadband means less traffic, fewer sharers, and a faster, more stable connection. With business only Broadband you will experience trouble-free Internet usage and at a very competitive price.

To place an order or discuss your requirements please contact our Sales Team on 0844 856 0681.

Business FTTP 1000/115 Fibre Broadband only £53.27+VAT per month

  • Up to 1000 Mbps download
  • Up to 115 Mbps upload
  • No Data Limits (Unlimited Usage)
  • No contention
  • 1 static IP address
  • For up to 50 office users
  • 12 month minimum contract
  •  £55+VAT connection fee

Business FTTP 550/75 Fibre Broadband only £47.94+VAT per month

  • Up to 550 Mbps download
  • Up to 75 Mbps upload
  • No Data Limits (Unlimited Usage)
  • No contention
  • 1 static IP address
  • For up to 40 office users
  • 12 month minimum contract
  • £55+VAT connection fee

Business FTTP 330/50 Fibre Broadband only £39.95+VAT per month

  • Up to 330 Mbps download
  • Up to 50 Mbps upload
  • No Data Limits (Unlimited Usage)
  • No contention
  • 1 static IP address
  • For up to 30 office users
  • 12 month minimum contract
  • £55+VAT connection fee

Business FTTP 220/30 Fibre Broadband only £37.27+VAT per month

  • Up to 220 Mbps download
  • Up to 30 Mbps upload
  • No Data Limits (Unlimited Usage)
  • No contention
  • 1 static IP address included
  • For up to 20 office users
  • Minimum 12 month contract
  • £55+VAT connection fee

Business FTTP 160/30 Fibre Broadband only £35.95+VAT per month

  • Up to 160 Mbps download
  • Up to 30 Mbps upload
  • No Data Limits (Unlimited Usage)
  • No contention
  • 1 static IP address included
  • For up to 15 office users
  • Minimum 12 month contract
  • £55+VAT connection fee


The Stable line rate will be determined during the first 10 days of service usage. Download speeds may be less than the line rates indicated and can be affected by a number of factors within and external to BT's network, Total Web Solutions' networks and within customer premises. Wireless speeds maybe considerably lower than the above stated rates depending on your network hardware and the environment in which the equipment sits.


Fault Reporting

If a fault is reported on a broadband circuit it may be necessary to arrange an engineering appointment for a BT/Openreach engineer to visit the customer site to check and fix problems. Total Web Solutions will charge £49 + VAT for arranging and co-ordinating the visit with BT/Openreach, irrespective of the outcome.

If an engineering appointment is requested and the engineer finds that the faults are within the customer network or equipment or that there is no fault, then the visit will be chargeable at a minimum charge of £160 + VAT (this excludes the appointment fee and any fee for wiring or equipment that might be required in order to fix the problem).

Unless Total Web Solutions confirms it, no engineer visit to the premises should be authorised by the occupants (allowing an engineer access when an appointment has not been scheduled could lead to charges)

In Service Cancellations

If you wish to cancel your connection at any point there will be a service cancellation charge applied to your account as follows:

FttC/FttP = £99.00+VAT (in first 12 months) £49.00+VAT (thereafter)
Leased Line/EFM = See quote/contract or contact the Sales team

 

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